" ....thank-you for the high caliber of customer service Criterion offers. Although we have only been clients of yours for a short period of time, you have won our business exclusively"
"I just wanted to send a quick note letting you know that I appreciate the great customer service that we have received from you. I find that your employees are polite, helpful and they make us feel important when serving us."
"...As Film Programmer for UVIC for over seven years now, this is to say that I have received very friendly, good customer service form Carol Burgoyne at Criterion Pictures. Criterion's bookings, confirmations and publicity materials for current films are provided as fast and efficiently as possible. All in all, I would have to say that I am very pleased with the service we get from Criterion Pictures."
"Please be advised that the quality of customer service provided by the staff of Criterion Pictures has been exemplary."
"Our Association conducts business with many different companies. Criterion Pictures, by far exceeds in their industry. There are few companies that compare to the dedication of Criterion. Their staff goes beyond helping you in your event....one of the major reasons for our successful movie series is Criterion Pictures.....when Criterion states their pre-release dates, they mean it. We have never been disappointed. Their staff will never recommend films that will not be suited to your venue."
"Virgin Radio (formerly MIX96) has worked extremely closely with Criterion Pictures for well over a decade. Year after year, we have worked side by side Criterion Pictures for our highly anticipated summer event - Movies in the Park. Tony and his staff are professional, dependable and reliable! They are devoted and passionate with what they do, and that passion transcends in their work. This is one of the many reasons we come back year after year! Once you get a taste of the best, you can't go anywhere else!"
"Criterion Pictures have been responsible to our needs and provided a high level of customer service. I have found in my dealing with Criterion that their personnel respond in a very professional and accommodating manner."
"The time and cost efficient nature of Criterion's movie service makes Criterion them our exclusive video entertainment provider."
"Thank you for all your help thus far. You support and service standard are much appreciated, and it was you who made the difference in our choice to license through Criterion and not a competitor."
"All of us at Elizabeth Simcoe Junior Public School thank you for your support in getting us an affordable license."
"We have just submitted our application to you for public performance rights. One of the reasons Criterion Pictures was chosen was because of Scott. I congratulate you on having such a congenial, well informed and customer conscious staff."
"...it is great how professional you have been."
"....your participation in our outdoor event contributed to an extremely successful village variety night. Both movies, Robots and Mr. And Mrs. Smith, proved to be very popular and the staff that came to the vent to run the equipment were fantastic to work with. I will definitely pass on your contact info...."
"....our movie screening last night went very well. The weather was great and we had an awesome turnout for the first movie."
"Thanks for everything Terry; it is a pleasure to work with you..."PINELAND PUBLIC SCHOOL "I am writing to thank you for the excellent service that Criterion Pictures has provided to us, especially in ensuring delivery of our last shipment of movies! You have been extremely supportive to us in our efforts to base our primary fundraising for our school around a movie programme. The events of Friday, April 20th underline your commitment to your clients. At 11:30 am on the day of our first scheduled showing, with two sets of the movies lost in transit, you confirmed that a third shipment could be sent to us via an Air Canada flight on the 1pm flight, drove the movies to the Toronto Airport yourself and followed up to be sure that they arrived in time for our 7:15pm showing. Our movie weekend was saved thanks to your quick thinking and commitment to service."NATIONVIEW PUBLIC SCHOOL "Thanks Diana...I have never had anyone respond as promptly as you do."
"....both Suzie and Terry have always been very helpful to me in the programming and running of our movies. They have shown me how they are always willing to go beyond their normal workday to make sure my program is a success."PARIS PUBLIC LIBRARY "I have had the pleasure of working with Criterion Pictures for a few yearsnow. Terry, Suzi and the staff have always delivered the information I needas a film researcher professionally, with a friendly manner and on time.Whenever I have lost my way in search of an American title in a specificformat, Terry is always available, to take or return my call and help meout. With Criterion, I have never had to wait for the answers to myquestions."
"Thank you for taking the time to meet with me. You gave me some really great ideas. I appreciate your input."
"The client loved the information that we have sent them and are very excited about the program proposed!"
"We have been dealing with Criterion Pictures for two and one half years and I would like to thank you for the quality service that you have provided to Briarwood PS. ...it is a great relief for me knowing that when I am organizing our "movie night" fundraisers, I can phone Terry and rest assured that I am in good hands. I have found Terry to be professional, dependable and personable contact for which to deal with. I really can not say enough about her. With all of this in mind, I have spoken to the media relations staff within our central board office and the numerous schools I have come into contact with and have spoken very highly of your company. ...I look forward to dealing with your company in the future and can rest peacefully knowing that I don't have to depend on any other company for anything."
"I just wanted to let you know that Kriss Macdonald has been instrumental in helping us locate numerous video titles and additional copies of titles for our libraries a the Waterloo Region District School Board. Your help and insight is always appreciated as well. Thanks to your friendly and helpful staff..."
"Suzi, thank you SO much for your camaraderie, hard work, and abundant good cheer these past few days. ...Please know how much we have enjoyed working with you. You brought so much energy, knowledge, enthusiasm, and sales experience to share with us and it was so appreciated..."
"Suzi, as I mentioned, I've been very happy with the enthusiasm you've brought to the TVOntario product..."
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